Our Policies

ZFA has a comprehensive Equal Opportunities Policy. We do not allow or tolerate any prejudicial behaviour from our Employees or Service Users. All individuals, both within our organisation and externally, are treated equally irrespective of their race, religion, colour, sex, gender, age, origin, disability or sexual orientation. The aim of our policy is to ensure that no Service User or employee receives less favourable treatment on grounds not relevant to good employment or customer service practice.

We will demonstrate our commitment by:

• promoting equality of opportunity and diversity within the communities in which we work and with all our partners and workforce

•  We aim to build a workforce which reflects our customer base, within the diverse communities in which we work, with the aim of having parity of representation across the workforce
•  We treat all of our customers, colleagues and partners fairly and with respect
•  We ZFA promote an environment ,free from discrimination, bullying and harassment, and tackling behaviour which breaches this

Every person working for the department has a personal responsibility for implementing and promoting these principles in their day-to-day dealings with everyone – including members of the public, other staff and employers and partners. Inappropriate behaviour is not acceptable at any time.