Our Values
Our mission
‘We are committed to the provision of good quality housing, care and support services to meet local needs and to contribute to the development of sustainable communities.’
Our vision
‘To be the premier social business in our areas, maintaining growth and exceeding customer expectations.’
- Be amongst the best in terms of service quality;
- Ensure our homes meet the highest standards;
- Exercise good governance;
- Recruit, develop and retain the highest quality staff;
Our Guiding Principles
‘Our principles are central to what we do and incorporate the importance that we place on people, value and quality.’
- Excellence- we will strive for excellence in all that we do
- Customer Service- providing great customer service will be at the heart of our work.
- Respect- we will respect the diverse nature of our customers, their individual needs and the communities where they live
- Integrity - we will be open, honest and accountable in all aspects of our work
Our values
- Commitment - We put our customers and our people at the heart of everything we do
- Communities - We help create communities where people want to live
- Innovation - We are optimistic, passionate and forward-thinking and we deliver better value every day.
